Privacy Policy

Effective Date: March 11, 2026
Last Updated: March 11, 2026

Introduction

CapeTide Economic Development Corporation, dba “CapeTide” ("we," "our," or "us") is committed to protecting the privacy of our website visitors, program applicants, and donors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.capetide.org and interact with our services.

Please read this Privacy Policy carefully. By accessing or using any of CapeTide’s Internet properties including, without limitation, www.capetide.org, program applications, social media sites, any other digital services or properties operated by CapeTide from time to time (collectively referred to as the "Sites") you agree to comply with and be bound by this Privacy Policy.

Information We Collect

Personal Information You Provide

Personal information is information that identifies, relates to, describes, directly or indirectly you as an individual, such as your name, email address, telephone number, or credit card number.

The types and categories of personal information we collect or process include:

Account and contact information, including name, address [(such as home address, work address, or other address)], email address, phone number, and other contact information you provide us.
Payment information, including credit card or debit card information and information about the payment methods and services (such as PayPal or Venmo) you use in connection with the Sites.
Account history, including information about donations and purchases.
Device information, including your IP address, device identifiers, [operating system and version and other device information.
Content and information you elect to provide as part of your profile or in any reviews you make through the Sites or emails, chats, or other communications sent to us.
Images, voice recordings, and videos collected or stored in connection with the Services, if you have consented to such information collection.
Apply to our programs
Make a donation
Contact us: Name, email address, phone number, and the content of your message
Subscribe to our newsletter or communications
Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages
Cookies and tracking technology: We use cookies, web beacons, and similar technologies to enhance your experience and collect information about usage patterns
Analytics Data: We use analytics services (including HubSpot Analytics) to understand how visitors interact with our website
Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
Process and evaluate program applications
Communicate with applicants about their application status and program participation
Process donations and send donation receipts
Provide customer support and respond to inquiries
Send newsletters, updates, and information about our programs (with your consent)
Deliver goods and services that you may purchase
Improve our website, services, and user experience
Comply with legal obligations and protect our legal rights
Prevent fraud and ensure the security of our systems
Email Communications: [Email service provider] for newsletters and program communications
Programming: [insert statement here about our staff/mentors/instructors]
Website Hosting and Management: HubSpot (our website platform)
Payment Processing: [Payment processor name] for secure donation processing
Analytics: Google Analytics and HubSpot Analytics for website performance tracking
To enforce or apply our terms of use [INSERT AS LINK TO TERMS OF USE] [and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our donors and participants.
Secure Socket Layer (SSL) encryption for data transmission
Secure payment processing through PCI-DSS compliant payment processors
Access controls limiting who can view personal information
Regular security assessments and updates
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information (subject to legal retention requirements).
Opt-Out: Request that we do not use your personal information for promotions, targeted advertising, or sharing your personal data with unaffiliated third parties for advertising and marketing purposes.
Data Portability: Request your data in a portable format (where applicable).
Location Data. Choose whether to allow the Sites to collect real-time data about your device’s location.
Withdraw Consent: Withdraw consent for processing based on consent.
To exercise these rights, please contact us at the address below. The exercise of any of these rights may render certain features of the Sites inaccessible.
The exact scope of these rights varies from state to state. There are several exceptions under which we may not have an obligation to fulfill your request.

We collect information that you voluntarily provide to us when you:

When you visit our website, certain information is automatically collected, including:

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by contacting us at the address below. Please note that some features of the Sites may be unavailable as a result.

When you interact with the Sites, there are third parties that may use automatic collection technologies to collect information about your or your device. These third parties may use tracking technologies to collect information about you when you access the Sites. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as email platform providers, and analytics, security and anti-fraud services.

How We Use Your Information.

We use the information we collect to:

Process and evaluate program applications
Communicate with applicants about their application status and program participation
Process donations and send donation receipts
Provide customer support and respond to inquiries
Send newsletters, updates, and information about our programs (with your consent)
Deliver goods and services that you may purchase
Improve our website, services, and user experience
Comply with legal obligations and protect our legal rights
Prevent fraud and ensure the security of our systems

How We Share Your Information

Except as described below, we do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

We work with trusted third-party service providers who assist us with:

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Legal Requirements and Related Purposes

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

We may also disclose your information:

To enforce or apply our terms of use [INSERT AS LINK TO TERMS OF USE] [and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our donors and participants.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. The safety and security of your personal information also depends on you, You are responsible for taking appropriate steps to protect your personal information from unauthorized use or disclosure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your State Privacy Rights

Depending on your state of residency you may have the following rights regarding your personal information:

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email or prominent notice on our Sites. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

CapeTide Economic Development Corporation
5 Patti Page Way
Centerville, Massachusetts 02632
Email: [privacy email address]
Phone: [phone number]